BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//DevOpsChat//Events//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
BEGIN:VEVENT
UID:01a1989d-2cc6-738a-9b0a-aef1e40734d0@www.devopschat.co
DTSTAMP:20261106T142748Z
DTSTART:20201027T100000Z
DTEND:20201027T110000Z
SUMMARY:Defining Your Startup’s Customer Experience on Day 1
DESCRIPTION:This is a virtual event. You must also register here:\nhttp://b
 it.ly/DefiningCustExpDay1\n\nCustomer experience is not a new concept. How
 ever\, it is undoubtedly an evolving one. As customers continue to work fr
 om home and make purchasing decisions virtually\, prioritizing customer ex
 perience has never been more important – especially for early stage star
 tups.\n\nWhether you’re focused on getting to market and landing your fi
 rst customers or you just closed your seed round\, Kristen Durham\, VP of 
 Startups at Zendesk\, and Brian Kale\, Head of CX at Bank Novo\, join us t
 o share why CX matters and the improved results founders can see when cust
 omer experience is emphasized on Day 1.\n\nUsing examples from fast-growin
 g startups who invested early in CX\, they'll walk you through how they le
 veraged data for growth and for competing with established brands\, best p
 ractices in engaging with customers in a virtual world\, and they will sha
 re what a CX strategy should look like – including when\, and how\, to r
 oll out new CX features.\n\nhttps://www.devopschat.co/meetings/defining-yo
 ur-startups-customer-experience-on-day-1
URL:https://www.devopschat.co/meetings/defining-your-startups-customer-expe
 rience-on-day-1
END:VEVENT
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